In anticipation of the holiday shopping season, Macy’s and Bloomingdales are hiring 83,000 part-time employees. The hirings are expected to bring additional support to store locations, call centers, distribution centers and especially online fulfillment centers. Though a substantial number, the extra employees represent a flat difference as compared to seasonal workers hired this time last year.
The main difference between this coming holiday season and that of the year before is the allocation of workers designated for direct-to-consumer fulfillment facilities as the growth of online shopping becomes more evident. Simultaneously, the flat difference reflects reduced store traffic from a year prior as well. This is to be expected, with 100 Macy’s locations expected to close their doors within the next year. Macy’s and Bloomingdales will be holding a National Holiday Hiring Day on September 30th from 2-8 PM, with those interested applying in advance at macysJOBS.com and bloomingdalesJOBS.com. This was also offered last year in a limited fashion.
“We first offer our current associates the opportunity to work extra hours over the holidays, and then supplement our ongoing workforce with seasonal hires,” said Macy’s chairman and chief executive officer Terry J. Lundgren. “This significant increase in staffing allows us to provide additional service to customers, however they engage us.”
1,000 of the total hirings are expected to be to provide additional customer service by phone, e-mail and online chat with another 1,000 allocated across the country for seasonal events such as the 90th Macy’s Thankgiving Day Parade. Seasonal employees, while possibly working unconventional hours overnight and during the weekend, will be given 20 percent off of all merchandise from Macy’s and Bloomingdales with flexible hours. In some cases, seasonal workers are even offered full-time positions following the holiday season.